SHIPPING POLICY

DOMESTIC

All orders are shipped via USPS (United States Postal Service) to ensure dependable and nationwide delivery. Please review the following policy for full details on shipping times, rates, and restrictions.

Order Processing Time

  • Orders are processed within 1โ€“2 business days, Monday through Friday (excluding holidays).
  • Orders placed after 3:00 PM PST will begin processing the following business day.
  • During peak seasons or promotions, processing may take slightly longer.

We use USPS Ground Advantage or Priority Mail, depending on package weight and destination. Estimated delivery times are 5โ€“8 business days after dispatch.

  • Over $38 : Free
  • 0 โ€“ 1 lb : $5.99
  • 1 โ€“ 3 lb : $14.50
  • Over 3 lb : $19.50

Shipping charges are calculated at checkout. Free shipping is automatically applied to orders over $38 (after discounts, before tax).

Please verify your shipping address at checkout. BRMUD is not responsible for:

  • Delays due to incorrect or incomplete addresses
  • Lost or stolen packages marked as โ€œDeliveredโ€ by USPS
  • Delivery errors caused by unattended locations or mailboxes

If your tracking shows โ€œDeliveredโ€ but you did not receive your package:

  1. Check around your delivery area and with neighbors
  2. Wait 1โ€“2 business days (sometimes USPS scans early)
  3. Contact USPS directly using your tracking number

Still need help? Email us within 7 days of the delivery date at support@brmudusa.com.

INTERNATIONAL

We currently ship to addresses in the 48 contiguous U.S. states.

We do NOT ship to:

  • Alaska or Hawaii
  • U.S. Territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)
  • APO/FPO/DPO military addresses
  • P.O. Boxes over 3 lbs (due to USPS size restrictions)
  • International addresses

For any questions regarding shipping availability to your location, contact us before placing your order.

Email: support@brmudusa.com

Currently, BRMUD US OFFICIAL does not offer international shipping outside the United States.

For customers outside the U.S., we recommend purchasing directly from our Korean headquarters at brmudkorea.com.

Currently, BRMUD US OFFICIAL does not offer international shipping outside the United States.

For customers outside the U.S., we recommend purchasing directly from our Korean headquarters at brmudkorea.com.

Currently, BRMUD US OFFICIAL does not offer international shipping outside the United States.

For customers outside the U.S., we recommend purchasing directly from our Korean headquarters at brmudkorea.com.